Cart
CART

Delivery & Returns

Delivery Policy

 

White’s Foodservice Equipment Ltd offers delivery within the UK mainland at £12.95+ VAT.  Delivery charges for Pizza peels and brushes over 1.5 metres are charged at £18.95 + vat regardless of quantity. Delivery to areas outside the UK mainland (Northern Ireland, Highlands & Islands, Channel Islands, IOM, IOW etc., are subject to further charges and are dependent on the order weight and dimensions. For further information regarding delivery to these areas please call our sales team who will calculate delivery costs for you and answer any further questions.

We keep stock of all items in the Pizza Accessories section of our website in our warehouse and we therefore aim to delivery these items within 1-2 working days. If you order is placed before midday.

All deliveries will be made between 9.00 and 18.00 to the front door of a ground floor premises. If you require a specialist delivery service (point of use delivery, unpacking, etc.,.) we can provide this for an additional cost.

 

Returns Policy

 

Goods are not sold on a trial basis. Customers should check specifications and suitability before ordering. White’s Foodservice Equipment Ltd  does not warrant the suitability of goods for specific applications.
Goods supplied to you by special order, that are not listed in our catalogue or website may not be returned unless they are faulty or damaged on delivery.

Goods which have been incorrectly ordered or are unsuitable will only be accepted for return with prior approval from  White’s Foodservice Equipment Ltd.     Returned goods will only be accepted within 7 days of delivery, if they are correctly packed in the original packaging, with original manuals and have not been used. A restocking charge of 25% will be levied on all such goods. Any refunds necessary will be processed within 7 working days all refunds are at the discretion of White’s Foodservice Equipment Ltd.

Goods may not be returned without prior authorisation from White’s Foodservice Equipment Ltd.  Call our customer services team on 01527 528841

Customers are responsible for returning goods, ensuring returned goods are suitably packed and obtaining necessary proof of delivery and receipt.