We are very happy to announce, by popular demand, Whites Foodservice Equipment can now officially offer an easy way to order a same- day collection through our website.
This is after realising many of our customers would prefer a collection service. Customers may be booked for a consultancy appointment with our very own chef Davide or Chef Emanuele and would like to buy some accessories at the same time, or customers may like to avoid the shipping charges or would like to come and see items for themselves and request our free cut down service of peels/brushes in person.
So, after realising this we wanted to create an easy and user-friendly way for our customers to arrange a same-day collection through our website.
So how do you do it?
To arrange a collection, order through the website, just as you would usually, however when you get the checkout, put your usual billing address but change the shipping address to our address!
Which is:
Whites Foodservice Equipment
Unit 8, Padgets Lane,
South Moons Moat Industrial Estate,
Redditch
B98 0RA
(But don’t worry too much about the wordy bits, the only important part is the postcode)
This way, our warehouse department is instantly alerted that this is a collection order, and all shipping charges are removed for you!
Yes, it really is that easy….
All payments methods remain the same, so you can still pay with a card/PayPal or even Pay in 3!
The boring bits
Collections are available for pick up between our opening hours, which is Monday to Friday, 9 to 5. This means same day collection is not available during holidays and weekend.
If you place your order after 3pm, we cannot guarantee it will be ready for same-day collection.
So, there it is! We would like to thank you for your support in this new method and are always open to making our systems more accessible and easier to use. So, feel free to contact us with any feedback. We are always happy to hear from you!
